Your WooCommerce store, managed
A store has more moving parts: orders, payments, stock and integrations. That is why it is its own product line.
What we watch in a store
In WooCommerce an update sooner touches something that earns money. We work step by step and record what we checked.
Checkout and payments
During a check we walk through the order flow. We agree with you which steps are covered.
Compatibility
WooCommerce, your theme and extensions must keep fitting together. We flag potential issues early.
Integrations
Accounting, shipping, stock or a PIM: heavy integrations are reviewed up front.
Ongoing development
A better product page or extra shipping rules: you request, we estimate, you approve.
The three service levels
- ✓4 working hours per year
- ✓1 scheduled update check(s) per year
- —SEO/GEO improvements within the hours
- —Performance improvements within the hours
- ✓Hosting in the Netherlands, 1 store
- ✓24/7 monitoring
- ✓Backups retained for 30 days
- ✓Free support questions
- ✓Standard SLA included
- ✓8 working hours per year
- ✓2 scheduled update check(s) per year
- ✓SEO/GEO improvements within the hours
- —Performance improvements within the hours
- ✓Hosting in the Netherlands, 1 store
- ✓24/7 monitoring
- ✓Backups retained for 30 days
- ✓Free support questions
- ✓Standard SLA included
- ✓12 working hours per year
- ✓4 scheduled update check(s) per year
- ✓SEO/GEO improvements within the hours
- ✓Performance improvements within the hours
- ✓Hosting in the Netherlands, 1 store
- ✓24/7 monitoring
- ✓Backups retained for 30 days
- ✓Free support questions
- ✓Standard SLA included
Prices per year, excluding VAT, for one website or store. Scheduled checks and the improvements that follow fall within the included working hours. For complex environments we agree any additional work with you in advance.
Both the scheduled checks and the improvements carried out fall within your 4, 8 or 12 hours per year. SEO/GEO and performance work in Plus and Complete are not unlimited extra services: they determine what we may spend your hours on. Asking questions is always free.
Extra work is booked per hour: €35 (delivery in India, project management in the Netherlands) or €89 (entirely in the Netherlands), excluding VAT. Always an estimate first, then your approval.
One website or store per subscription. For multisite, large stores, heavy integrations or badly outdated software we assess the situation and send a proposal first. We do not promise unlimited storage, traffic or development.
Business-critical store?
The standard SLA is included with every plan. For wider availability, priority arrangements or named escalation contacts we discuss a custom SLA.